Should PhD students should be treated more like shoppers?

The path to academic nirvana was not easy, in fact it was ridiculously hard. So when @sarahstow showed me the blurb for 'Whackademia: an insider's account of the troubled university" I immediately left the office to buy a copy, solely on the promise in the title. I've sold stuff in supermarkets and book stores, dabbled in the music industry, washed dishes in restaurants, driven courier trucks and cleaned houses in addition to working in architects' offices. All of this experience has led me to conclude that yes - academia IS a whacky place to work...